Somos un hotel boutique en el centro de Cancún. Nuestras habitaciones cuentan con: - Aire acondicionado - Minibar - WIFI En áreas comunes: - Solárium - Piscina - Cocina y bar/deli al aire libre. Tenemos una gran ubicación frente al Mercado 28, a 20 min del aeropuerto.

Downtown Cancún●○○○

Hotel 28 Cancún

★★★★★5.0 out of 5 · 4 reviews

5★

Photo: © TripAdvisor contributor via TripAdvisor

Hotel 28 Cancún is a 5-star resort in Downtown Cancún with 100 rooms rated 5.0/5 by 4 TripAdvisor reviewers; typical rates from about $140 a night.

About

Hotel 28 Cancún is a small property in SM 27, a residential pocket west of Downtown Cancún—close enough to reach the main drag in minutes, but tucked away from the noise. The 5/5 rating comes from only four reviews, so it's early days, but the subratings are consistent: rooms, value, service, and cleanliness all land at 4.7, which suggests the fundamentals are solid. The lower marks for sleep quality and location are honest signals. SM 27 isn't beachfront or walkable to nightlife, so you're relying on taxis or rideshares to move around. Sleep quality at 4.3 might mean street noise or thin walls—worth asking about room placement if you're a light sleeper. This reads like a small, owner-run hotel that delivers on the basics without pretending to be something it isn't. If you're prioritizing price over proximity to the Hotel Zone and you don't mind commuting to the beach, it's a reasonable base.

At a glance

Area: Downtown Cancún
Star rating: ★★★★★
Typical nightly: $140
Beach access: shuttle
Kid-friendly: ●●●○○
Party score: ●○○○○
Walkability: ●●○○○
Rooms: 100
Casino: –
Swim-up: –
Kids' club: –
All inclusive: –
Vibe: quiet
intimate
boutique

Sargassum: rarely

Downtown location with shuttle to beach; guests choose lagoon-side or north-facing Hotel Zone stops with minimal seasonal seaweed.

Photos

Esta habitación se distingue por ofrecer dos recamaras cada una con cama king size, dos TV, la zona de convivencia con sofa-cama, cocineta con barra de granito, bancos y su mesa con sillas. HOTEL 28 | Cancún

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Downtown Cancún●●○○© TripAdvisor contributor via TripAdvisor

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business

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Restaurants nearby

Hotel Zone

Cenacolo Puerto Cancún

Cenacolo Puerto Cancún is in the marina district, a few kilometers south of the Hotel Zone. The 4.9 rating across nearly 3,000 reviews is unusually high for a fine-dining restaurant — service and atmosphere both match food quality at 4.9, which doesn't happen often at this price point. The kitchen leans Italian, and the value subrating of 4.6 suggests the tabs don't run as steep as some of the resort flagships, though it's still fine dining. The marina setting means you're looking at boats instead of beach, which keeps the scene a bit quieter than the busy stretch up north. Reservations make sense given the numbers, especially if you want a table near the water. The staff-to-table ratio shows in the service scores.

Hotel Zone

Gran Puerto Marina

Gran Puerto Marina anchors the south end of the Hotel Zone in Puerto Cancún's marina district, and the 4.9 rating across twelve hundred reviews isn't typical tourist-spot inflation. The food and atmosphere both score 4.9, but service hits a perfect 5.0 — that split tells you something about how the floor runs. Mid-range pricing with a 4.8 value score means portions likely justify what you're paying, and the marina setting delivers without the markup you'd expect closer to the main drag. The kitchen handles seafood and grilled plates with enough consistency to stay near the top of local rankings. You're eating with a mix of yacht owners and families who drove over from the residential blocks, which keeps the vibe grounded. Reserve if you're going on a weekend — the combination of location, scores, and word-of-mouth fills tables faster than most spots this far from the strip.

Downtown Cancún

Peter's Restaurante

Peter's Restaurante is on Avenida Bonampak just off the Hotel Zone entrance, close enough to the resorts that you can walk but far enough out that the locals eat here too. The 4.8 food rating and 1,400+ reviews back up what the regulars already know — the kitchen is consistent and the value holds even when the tourist crowds come through. Service moves quickly without feeling rushed, which matters when you're juggling families or trying to get back to your hotel before dark. The atmosphere rating is the lowest of the bunch at 4.4, so don't come expecting white tablecloths or sunset views — it's a working neighborhood spot that does what it does well. Mid-range pricing means you're not overpaying for location, and the 4.7 value score suggests portion sizes match what you're spending. If you're staying in the Hotel Zone and want something off the strip that isn't a gamble, this is the move.

Source: TripAdvisor · view on TripAdvisor →

Photos by individual contributors as credited above.

Review summaries are AI-paraphrased from public traveler reviews.